Privacy Policy
Last Updated 21/12/2024
T W Ward CNC Machinery Ltd takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our website. If we make significant changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our website.
Security measures
We employ appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. We are cyber essentials certified.
The information we collect
In order to provide you with the best Internet experience we can, we collect certain personal information about you. When you register for our monthly newsletter ,and personalise it to your requirements, we will store your email address together with any other information you may provide as part of the personalisation process. When you buy anything via the site, we may need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card details. When you view our site by linking from another web page we may store the name of that web page for purposes of internal administration.
What do we do with your personal information?
T W Ward CNC Machinery Ltd uses your personal information to provide you with the best online experience and to provide you with a personalised service to give you details of offers which we think will be of interest to you. If you have chosen to receive them, we will also use your information to provide you with our monthly newsletter and other email alerts letting you stay up-to-date about relevant offers. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration and obtaining professional advice. We do not sell, rent or trade your personal information to third parties for marketing purposes.
We process your personal data based on the following lawful bases:
Consent: Where you have given us consent (e.g., to receive newsletters).
Contractual necessity: For fulfilling orders and processing transactions.
Legitimate interests: For internal administration, analysis, and marketing, where this is balanced with your rights and freedoms.
Data Subject Rights
Under GDPR, you have the following rights in relation to your personal data:
Right to access: You can request a copy of your personal data.
Right to rectification: You can request corrections to inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data, subject to certain conditions.
Right to restrict processing: You can ask us to restrict the processing of your data in some cases.
Right to object to processing: You can object to certain types of processing, such as marketing.
Right to data portability: You can request a copy of your data in a commonly used format to transfer to another provider.
Right to withdraw consent: If processing is based on consent (e.g., newsletters), you can withdraw consent at any time.
Cookies
Cookies are small files which are sent to your browser and stored on your computer’s hard disc. If you have registered with T W Ward CNC Machinery Ltd then your computer will store an identifying code in the cookie which means you do not need to type in your email address each time you return to the site. Other than this, we do not store your password or any other personal information in the cookie.
Essential Cookies
Essential cookies are cookies that are essential for you to browse this Website and use its features. For example, these cookies may be used for maintaining security, authenticating users, and preventing fraudulent actions. These cookies are enabled by default, and without them, the Website may not be fully functional. This Website collects the following strictly necessary/essential cookies through its infrastructure/ plug-ins/ third party apps. This includes:
- Cookie Bot – consent storage, compliance with legal obligations
Functional Cookies
Functional cookies are cookies that allow a Website to remember the choices that you have made in the past and how you use the Website. For example, these cookies may be used for remembering what language you prefer, which pages you clicked on, or what your username and password are so that you can automatically log in to your account. These cookies are disabled by default and will be enabled only if you grant your consent to do so. If you do provide your consent, this Website will collect the following functional cookies:
- Google Tag Manager
Marketing Cookies
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies we collect include:
- Google Analytics
- Google Ad Manager
- Google Ads
You can change or withdraw your consent to the use of cookies at any time through the cookie tool available on our website. If you wish to change your consent to cookies, use the cookie tool in the far left corner of your screen. It looks like a paperclip. You can also clear your cookies from your web browser or ask it to block cookies if you wish.
Data Protection and Retention
In the UK we operate and are registered in accordance with applicable data protection and GDPR legislation.
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, we will securely delete or anonymize your data.
Some of your personal data may be transferred to countries outside the UK for processing. Where this occurs, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or reliance on an adequacy decision, in accordance with applicable data protection laws.
Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by T W Ward CNC Machinery Ltd in the manner set out in this Privacy Policy.
Contact Us
If you still have any concerns or requests about privacy, security or the use of your personal data, please contact us on: [email protected]