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Ward CNC Careers

See below for any vacancies currently listed at Ward CNC and apply by [email protected] with the name of the position in the subject.

Main Duties

  • Servicing and maintaining our ranges of Machine Tool products.
  • Attending faults, diagnosing problems, and rectifying machines. Replacing parts, as necessary.
  • Liaising with Technical support, Service Management and Customer Services.
  • Undertaking planned maintenance of machines.
  • Identifying any parts required and order via Service and/or Spares department.
  • Rebuilding of automatic indexing heads with appropriate training from the Principal.
  • Carrying out Renishaw Ballbar Callibration.
  • Be an integral part of a project installation team
  • Provide technical support to colleagues within the Service & Engineering functions.
  • Support & assist technical support engineers as and when required.
  • Build relationships with colleagues and customers to improve results.
  • Explaining machine faults, findings and repairs undertaken to customers. This may be in the form of a written report.
  • Mentoring junior engineering technicians, trainees & apprentices.
  • Understand the needs of our customers and market sectors.
  • Check and adjust machine geometry on all machine within the TW Ward product range

Required Skills & Experience

  • Mechanical engineering apprentice trained.
  • Manufacturing engineering / Machine Tool background
  • Minimum of 7 years’ Service Engineer, Machine Tool experience
  • Basic electrical knowledge
  • Thorough knowledge of hydraulic and pneumatic systems
  • Good understanding of CNC control systems
  • IT literate
  • Up to date industry knowledge and working with H&S legislation
  • Full, valid driving licence.

Personal Qualities & Attributes:

  • Able to work on own initiative, with minimal supervision, and provide our customers with the highest levels of service possible.
  • Good communication skills
  • Flexible attitude to hours of work (out of hours and weekends)
  • Able and willingness to work and stay away from home.
  • Team player
  • Demonstrate Team Leadership
  • All tasks completed correctly and on time including all required paperwork
  • Remaining calm and professional at all times.
  • Always promote a positive and professional Company image.

*Strictly no agencies*


Main Duties

  • Servicing and maintaining our ranges of Machine Tool products.
  • Attending faults, diagnosing problems, and rectifying machines. Replacing parts, as necessary.
  • Liaising with Technical support, Service Management and Customer Services.
  • Undertaking planned maintenance of machines.
  • Identifying any parts required and order via Service and/or Spares department.
  • Explaining machine faults, findings and repairs undertaken to customers.
  • Good understanding of the needs of our customers
  • Providing great customer service and achieving high customer satisfaction/ feedback
  • Identify sales opportunities and pass these onto the Sales department

Required Skills & Experience

  • Electrical engineering apprentice trained.
  • Manufacturing engineering / Machine Tool background
  • Minimum of 5 years’ Service Engineer, Machine Tool experience
  • Basic mechanical knowledge
  • Understanding of electrical wiring diagrams
  • Understanding of CNC control systems
  • IT literate
  • Up to date industry knowledge and working with H&S legislation
  • Full, valid driving licence.

Personal Qualities & Attributes:

  • Able to work on own initiative, with minimal supervision, and provide our customers with the highest levels of service possible.
  • Good communication skills
  • Flexible attitude to hours of work
  • Able and willingness to work and stay away from home
  • All tasks completed correctly and on time including all required paperwork
  • Team player
  • Working alongside junior engineering technicians at times and on certain jobs as part of their training.
  • Remain calm and professional at all times.
  • Always promote a positive and professional Company image.

*Strictly no agencies*


Main Duties

  • Servicing and maintaining our ranges of Machine Tool products.
  • Attending faults, diagnosing problems, and rectifying machines. Replacing parts, as necessary.
  • Liaising with Technical support, Service Management and Customer Services.
  • Undertaking planned maintenance of machines.
  • Identifying parts required and order via Service/Spares department
  • Explaining machine faults, findings and repairs undertaken to customers.
  • Good understanding of the needs of our customers
  • Providing great customer service and achieving high customer satisfaction/ feedback
  • Identify sales opportunities and pass these onto the Sales department

Required Skills & Experience

  • Mechanical engineering apprentice trained.Manufacturing engineering / Machine Tool background
  • Minimum of 5 years’ Service Engineer, Machine Tool experience
  • Basic electrical knowledge
  • Working knowledge of hydraulic and pneumatic systems
  • Good understanding of the needs of our customers
  • IT literate
  • Up to date industry knowledge and working with H&S legislation
  • Full, valid driving licence.

Personal Qualities & Attributes:

  • Able to work on own initiative, with minimal supervision, and provide our customers with the highest levels of service possible.
  • Good communication skills
  • Flexible attitude to hours of work
  • Able and willingness to work and stay away from home.
  • All tasks completed correctly and on time including all required paperwork
  • Team player
  • Working alongside junior engineering technicians at times and on certain jobs as part of their training.
  • Remain calm and professional at all times.
  • Always promote a positive and professional Company image.

*Strictly no agencies*


About us

T W Ward CNC Machinery Limited (Ward CNC) is a privately owned business with a 140 year heritage employing 37 people and one of the leading specialists and machinery suppliers in the UK.

We supply and support new and reconditioned high technology CNC metal working machine tools to the UK’s advanced engineering sector and to export markets abroad. We are the sole UK distributor for some of the world’s leading machine tool manufacturers with offices and showrooms in Sheffield and Redditch.

See above for any vacancies currently listed at Ward CNC and apply by emailing [email protected] with the name of the position in the subject.

Careers