After-Sales Support & CNC Servicing
Experience our industry leading CNC servicing and after-sales support. At Ward CNC, our prime focus is providing our customers with the utmost support in after-sales & service. Our dedicated customer experience and technical support teams are on hand to help you with all installation, CNC service and repair requirements.
Ward CNC Service & Customer Support
We offer one of the strongest levels of engineering support available in the industry today. Over the years, we have restructured our after-sales, CNC service, operational support, and engineering capabilities at Ward CNC to emphasise customer requirements.
Working closely with the Principal Manufacturers that we exclusively represent in the United Kingdom and the Irish Republic, we are able to leverage customer support of the highest standards to ensure your questions and queries are answered and solved.
Ongoing CNC Servicing & Support
Our team of field service technicians are highly skilled and carefully selected specialists, many of whom are apprentice trained in the machine tool industry with many years of experience across all disciplines.
Delivery & Installation
Rely on our logistics and delivery experts to ensure that your machine is delivered when and where you need it. We offer nationwide delivery so don’t worry about where you’re based. Once delivered, we install your machine so that it’s ready to go when you are.
Machine Tool Servicing
Our team of field service technicians are highly skilled and carefully selected specialists, many of whom are apprentice trained in the machine tool industry with many years of experience across all disciplines.
Applications Support & Training
When you purchase a machine through Ward CNC, once installed you can utilise on-site training with our applications team to ensure that your operators get the most out of your investment. Our personalised approach means our training can be tailored to meet your requirements, allowing you to increase the efficiency of your machines and your staff.
Technical Support & Assistance
When you purchase a machine through Ward CNC, once installed you can utilise on-site training with our technical team to ensure that your operators get the most out of your investment. Our personalised approach means our training can be tailored to meet your requirements, allowing you to increase the efficiency of your machines and your staff.
Servicing Agreements
The extent and level of experience and capabilities of Ward CNC engineering support is one of the very best available in the industry today.
Warranties
All our new machines come with a 24-month warranty on parts, along with a service after 12 months. Over the years, we’ve worked hard to build one of the strongest levels of engineering after-sales and support available in the industry today.
Spare & Replacement Parts
Over time, you may need spare parts, replacement parts and ancillary equipment for your machine tools. Rest assured that Ward CNC are able to offer immediate assistance through our dedicated spare parts team. We hold ancillary equipment for lathes, milling machines and machining centres. Receive parts across our full range of machine tool brands and a further range of consumables through our Sheffield and Redditch facilities which can be dispatched on next-day delivery.